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We welcome feedback on our products, service or web site. Anything that drives you nuts or you think would enhance our offering, let us have your ideas and we will send you a case of wine when they are implemented. Send your thoughts here if you have questions relating to marketing, pricing, compliance, customer service or insight, you have come to the right place.

Consumer Intelligence tests, compares and benchmarks the performance of competing organisations using an in-house Mystery Shopping centre and external consumer panels. All data and findings are judged against five key criteria: accurate, meaningful, relevant, timely and useful.

We work with companies to understand their requirements and then deliver against those objectives. You don’t just receive data, you receive actionable intelligence that helps you to acquire more customers, improve retention and increase profitability.

We believe the results we deliver are reflected in the quality of our client list. This includes:



AIG Direct GoCompare AXA
Barclays ComparetheMarket Budget
Churchill CIS Direct Line
First Direct HSBC Northern Rock
Kwik-Fit Legal & General Marks & Spencer
Nationwide Aviva
Moneysupermarket
RIAS Morethan Tesco Personal Finance


Whether your responsibility is for pricing, marketing, service, compliance or the customer journey, Consumer Intelligence can help you achieve your goals. To find out more, select from the menu opposite.
 



Call us to find out more about our services or click on the link to get a free sample report.
 
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