Summer 2012 and the world has descended upon London.
It is our chance to show everyone what this country is made of – and I have to say so far, so good!
For those of you that are reading my blog for the first time, you probably don’t know that when I see something wrong, I point it out. I try to do so constructively, but it is pointless walking through life and simply accepting stupidity.
But on this occasion I have to give us a slap on the back.
The other day I flew into Heathrow’s Terminal 5. This place has been a constant source of pain for me since it opened in 2008. In fact, I was one of those people who took 2 hours to clearthrough from a flight before.
This week however, the busiest week Heathrow has ever seen, it took me 20 minutes from the second the door of the plane opened until I walked out of the baggage hall. It was astonishing. Everything worked like clockwork. A great first impression for those arriving in London.
In fact, working like clockwork seems to be the order of the week. An extra 200,000 people worked their way through the capital today and got through in good time.
However, lots of London businesses have been saying that the city is like a ghost town, with tourists not going to the big event opting to spend their money elsewhere, fearing the predicted transport meltdown.
That could be a reason for the only negative in my experience; it almost felt a little over-staffed. But that is nothing for me to complain about, as everyone seemed to be willing to leap into action, eager to help.
I guess, as the summer progresses and we see an even greater impact of sports on the national psyche, things might start to unravel into chaos, but not yet. Not for me. London is ready to welcome to world.
Ian Hughes is the CEO of Consumer Intelligence, a market research company that is dedicated to helping its customers make intelligent decisions using the best possible insight.