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We welcome feedback on our products, service or web site. Anything that drives you nuts or you think would enhance our offering, let us have your ideas and we will send you a case of wine when they are implemented.  Send your thoughts here.  
 
If you have questions relating to marketing, pricing, compliance, customer service or insight, you have come to the right place.

Consumer Intelligence tests, compares and benchmarks the performance of competing organisations using an in-house mystery shopping centre and external consumer panels.  All data and findings are judged against five key criteria: accurate, meaningful, relevant, timely and useful.

We work with companies to understand their needs and then deliver against those objectives.  You don’t just receive data, you receive actionable intelligence that helps to acquire more customers, improve retention and increase profitability.

We believe the results we deliver are reflected in the quality of our client list.  This includes:

AIG Direct Alliance & Leicester AXA
Barclays
Bradford & Bingley
Budget
Churchill
CIS
 Direct Line
First Direct
HSBC
 ING Direct
Kwik-Fit
Legal & General
 Marks & Spencer
Nationwide
Norwich Union
The Outright Company
RIAS
Sainsbury’s Bank
Tesco Personal Finance

Whether your responsibility is for pricing, marketing, service, compliance or the customer journey, Consumer Intelligence can help you achieve your goals.  To find out more, select from the menu opposite.

* Independent research by Consumer Intelligence provides answers